Our Guarantee


It’s our mission to ensure you feel protected at every stage of
the project. To achieve this our Complete Customer Care system makes sure that your new floor is fully guaranteed. If one of our floors fails under day to day use we’re prepared to pull it up and start again. Before, during and after your project, we’ve nailed down the hassle so you don’t have to worry.


We believe that to get the true look and feel of a timber floor
you need to see the real thing, so we have a full range samples
available. Just ask about any of our stunning range and we’ll
have a sample in your hand the very next day!


Our expert team travel nationwide bringing the Floorex
advantage to your home. You’ll get top quality service on time
with no fuss, no matter where you live. We take care to ensure
your floor is installed to perfection _ just how you want it. You
don’t have to worry with a Floorex timber floor because we’ve
done the hard yards to ensure you’re protected by our Complete
Customer Care programme.